Privacy policy

Privacy Policy

PMP Vape Shop

This Privacy Policy describes how PMP Vape Shop (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from pmpvapeshop.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we may collect the following information:

Device Information

  • Web browser, IP address, time zone, and cookies
  • Pages or products viewed and interactions with the Site

Order Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)

Account Information (if applicable)

  • Username and password
  • Order history

2. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Screen orders for fraud or risk
  • Improve and optimise our website
  • Comply with legal obligations

If you have opted in, we may send you marketing communications. You can unsubscribe at any time.

3. Lawful Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Performance of a contract (to fulfil your order)
  • Legal obligation (tax and record-keeping requirements)
  • Legitimate interests (fraud prevention and business improvement)
  • Consent (for marketing communications)

4. Sharing Your Personal Information

We may share your information with third parties to help us operate our business, such as:

  • Payment processors
  • Delivery and courier services
  • Website hosting and analytics providers
  • Email and marketing platforms

We only share information necessary for these purposes and ensure they comply with data protection laws.

5. International Data Transfers

Your personal information may be transferred outside the UK or EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and accounting requirements

You may request deletion of your personal data, subject to legal obligations.

7. Your Rights (UK Residents)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

8. Cookies

We use cookies and similar technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.

9. Age Restriction

Our products are intended for customers aged 18 years or older. We do not knowingly collect personal data from individuals under 18.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Information

For questions or requests relating to this Privacy Policy, please contact us:

Business Name: PMP Vape Shop
Email: sales@pmpdistributionltd.co.uk

Business Address:
PMP DISTRIBUTION LTD
UNIT 3 ARMLEY NANO PARK
PICKERING ST
LEEDS
LS12 2BJ
United Kingdom

Legal Notice

This Privacy Policy is provided for general informational purposes and is intended to comply with UK GDPR requirements. PMP Vape Shop reserves the right to modify this policy at any time without prior notice.